UPWARD, Inc. (Location: Chuo-ku, Tokyo; Representative Director, President and CEO: Takachika Kaneki; URL: http://upward.jp), whose mission is to "Make Field Workers Smarter" and provides next-generation mobile CRM, has decided to offer its own service "UPWARD," which seamlessly integrates map information and CRM (Salesforce), as a "CRM Package for Home Delivery Businesses" with a 3-month free usage fee.
Currently, due to the impact of the novel coronavirus pandemic, there is an increasing need for managing and visualizing customer contact information on maps as more companies newly enter the home delivery business from the restaurant industry. UPWARD provides services that enable visualization of customer information on maps and customer management (CRM) on smartphones, contributing to new customer development and existing customer retention for customers. It is already being used by home delivery intermediaries such as Kuradashi Co., Ltd. and menu Co., Ltd.
Amid the ongoing self-restraint from going out due to the impact of the novel coronavirus, UPWARD aims to support businesses aiming to newly enter or expand into the home delivery business by offering the "CRM Package for Home Delivery Businesses" at a special price, and to contribute to supporting intermediaries that connect home delivery businesses and consumers.
UPWARD is a mobile CRM for mobile workers in home delivery and other businesses where map data is indispensable for daily operations. By seamlessly linking store location information with CRM (Salesforce), it visualizes customer status and sales activity status on a map, and allows you to easily report customer visit activities. It is a "DX tool (digital transformation tool)" for mobile workers. UPWARD, the No. 1 field worker-oriented cloud service in Japan, will continue to realize a society that "Makes Field Workers Smarter" by realizing "data-driven and reproducible customer visit activities."
Contents: Free for up to 300 users for the first 3 months of implementation (annual contract).
Target: Home delivery and delivery businesses *1
Regular price: From ¥20,000 per month (available for up to 5 users).
*2 Additional licenses: Standard Edition ¥2,200 / Pro Edition ¥4,200
*2 Premium support: 20% of license fee
Application period: May 14, 2020 (Thu) - July 31, 2020 (Fri).
Materials and inquiries: Download them here.
Inquiries: 0800-800-5092 Reception hours: 10:00-17:00 (excluding Saturdays, Sundays, and holidays)
*1: Eligible companies will be determined by us upon application.
*2: All prices exclude tax.
Guided by its purpose to “unlock the creativity of field workers and accelerate the growth of businesses and society,” UPWARD, Inc. provides AX services specifically designed to address the challenges faced by field workers who visit client sites and create value through in-person interactions with customers. By leveraging technology to create an environment where workers can perform their duties using just a mobile device, the company aims to build a world where people can thrive regardless of their location or circumstances.
UPWARD Co., Ltd. Corporate Headquarters, PR Team
*Company names mentioned in this text are the registered trademarks or trademarks of their respective companies.
Please feel free to inquire about UPWARD's services and company information.We welcome your questions.
