We would like to express our deepest sympathies to all those who have been affected by the torrential rains in July 2020 and to all those concerned. We sincerely hope for the safety of everyone and the earliest possible recovery of the affected areas.
(Location: Chuo-ku, Tokyo; CEO & President: Ryusuke Kaneki; URL: https://upward.jp), whose mission is to "make mobile workers smarter," is conducting reconstruction assistance activities for those affected by the July 2020 torrential rains.
In cooperation with System Forest Co., Ltd. we provided UPWARD licenses free of charge to Hitoyoshi City, Kumamoto Prefecture, Kuma Village, Kumamoto Prefecture, and Sagara Village, Kumamoto Prefecture, in response to the torrential rainfall in July 2020.
In the past, UPWARD and Salesforce were used to support the on-site survey and issuance of disaster victim certificates in Nishihara Village, Kumamoto Prefecture, which was severely damaged by the Kumamoto Earthquake that occurred in April 2016.
https://www.systemforest.com/case/case_12.html
https://www.salesforce.com/content/dam/web/ja_jp/www/documents/customer_stories/nisiharamura.pdf
AS IN THE CASE OF THE KUMAMOTO EARTHQUAKE, UPWARD WAS USED AS A TOOL TO COMPARE THE HOUSEHOLD INFORMATION REGISTERED IN CRM WITH THE DATA OF THE PROPERTY TO BE SURVEYED ON A MAP. EVEN IF THE PERSON CONDUCTING THE ON-SITE SURVEY DID NOT HAVE A GOOD KNOWLEDGE OF THE AREA, HE/SHE COULD CHECK THE EXACT LOCATION OF THE PROPERTY USING THE MAP, CONTRIBUTING TO A SMOOTH SURVEY PROCESS.
In addition, when accepting the issuance of disaster victim certificates, we asked those affected to confirm their location on a map. As a result, we were able to issue disaster victim certificates quickly, and as of 40 days after the disaster, Sagara Village in Kumamoto Prefecture had a 100% delivery rate of disaster victim certificates, while Hitoyoshi City and Kuma Village also had around 60% (according to Kumamoto Nichinichi Shimbun).
In the case of the flood disaster, the damage to homes caused by flooding and other factors was extensive, and it was necessary to conduct on-site surveys and issue disaster victim certificates more quickly to ensure the early reconstruction of the area.
With unstable communication environment due to collapsed buildings and bridges, staff members from other municipalities rushed to the site to conduct on-site surveys and to assist at the various disaster victimization certificate reception desks set up in various locations.
By using UPWARD, we were able to conduct the survey smoothly even for staff who did not know the area well, and we were able to communicate smoothly with visitors to the reception desk by confirming the location of their residences on the map. The system also worked very smoothly over mobile Wi-Fi, and we were reminded of the effectiveness of cloud services under such circumstances."
UPWARD will continue to be there for you as a CRM tool that utilizes location information and is easy to use even on mobile devices.
UPWARD is participating in salesforce.com's efforts to support disaster-affected areas.
Please click here for more details.
Seamless integration with Salesforce enables rapid deployment
・Designed for mobile use, ensuring smooth operation even in unstable Internet environments
・Intuitive operation screen allows those unfamiliar with application operation to use it with ease
UPWARD IS A SALES ENGAGEMENT SERVICE THAT UTILIZES ADVANCED LOCATION-BASED TECHNOLOGY TO AUTOMATICALLY DETECT AND RECORD SALES ACTIVITY DATA IN CRM TO OPTIMIZE THE SALES ACTIVITIES OF SALES REPRESENTATIVES IN THE FIELD. BY AUTOMATICALLY OVERLAYING ACCUMULATED SALES ACTIVITY DATA AND CRM DATA ON A MAP AND AUTOMATICALLY NOTIFYING OPTIMAL APPROACH DESTINATIONS, UPWARD SUPPORTS THE FORMULATION OF STRATEGIC SALES PLANS UTILIZING CRM DATA.
PR TEAM, CORPORATE GROUP HEADQUARTERS, UPWARD CO.
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