UPWARD's efforts were introduced in "Customer Success White Paper 2022," an annual publication by HiCustomer, Inc. that summarizes the latest trends in customer success in Japan.
AT UPWARD, WE VIEW SYSTEM IMPLEMENTATION AS A START, NOT A GOAL, AND OUR CUSTOMER SUCCESS TEAM, WHICH BOASTS EXPERIENCE WITH APPROXIMATELY 350 COMPANIES, MAINLY MAJOR CORPORATIONS, AND IS THOROUGHLY FAMILIAR WITH THE ISSUES FACED IN THE FIELD, IS DEDICATED TO HELPING OUR CUSTOMERS ESTABLISH THEIR SYSTEMS IN THEIR ORGANIZATIONS.
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UPWARD IS A SALES ENGAGEMENT SERVICE THAT UTILIZES ADVANCED LOCATION-BASED TECHNOLOGY TO AUTOMATICALLY DETECT AND RECORD SALES ACTIVITY DATA IN CRM TO OPTIMIZE THE SALES ACTIVITIES OF SALES REPRESENTATIVES IN THE FIELD. BY AUTOMATICALLY OVERLAYING ACCUMULATED SALES ACTIVITY DATA AND CRM DATA ON A MAP AND AUTOMATICALLY NOTIFYING OPTIMAL APPROACH DESTINATIONS, UPWARD SUPPORTS THE FORMULATION OF STRATEGIC SALES PLANS UTILIZING CRM DATA.
PR TEAM, CORPORATE GROUP HEADQUARTERS, UPWARD CO.
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