(Location: Chiyoda-ku, Tokyo; CEO: Ryusuke Kaneki; hereinafter "UPWARD") is pleased to announce that its sales support service "UPWARD" has been introduced to Tsukui Co.
Tsukui is developing its nursing care business with the mission of "Facing the challenges of a super-aging society and creating an era in which people can live happily for 100 years of their lives. With more than 770 business locations nationwide, the company provides a wide range of services specializing in nursing care and medical care, with a focus on daycare services. In parallel with responding to users, our sales representatives visit home care support offices and propose services through care managers.
While aiming to provide high quality services rooted in the community, a limited number of sales representatives handle many other tasks in addition to sales activities, including user support and administrative work. Under these circumstances, we adopted UPWARD as a mechanism to focus on sales activities and improve the quality of response.
Reduce Reporting Work by Using Mobile
The mobile app's stay detection function allows activity reports to be completed in a short period of time. This eliminates reporting work after returning to the office.
Visualization of"care managers to be met" on a map
By visualizing on a map care managers who should be met with priority, such as "care managers who have not been met for a certain period of time," sales representatives can intuitively conduct visits without bias or omission.
Strengthen information sharing across the entire group
By consolidating and storing on-site activity data in Salesforce, information can be shared among offices and groups. Enables knowledge gained at each site to be utilized as a corporate asset, rather than being confined to the site.
Salesforce is a trademark of Salesforce, inc.
Previously, sales records for our home care services, such as day care services and home nursing care, were managed using paper documents and Excel, and could not be entered without returning to the business office, which led to issues of omissions and delays in recording. This problem was solved by UPWARD's function of automatic recording with smartphone stay detection and the ability to enter details of activities with a smartphone in between sales visits. Another issue was that there are several nursing care facilities in the same area, and in some cases the timing and content of sales activities overlap. Our goal for the future is to make our company's care better known to the local community and increase our fan base through the use of UPWARD.
Use cases for the nursing and medical care industry are available on the service website. The site introduces how UPWARD can be used to revitalize sales activities without putting pressure on the core operations of nursing care sites. For more information, please see below.
For more information: https://upward.jp/usecase/medical-nursing/
UPWARD is an AI-based sales support service specialized for outbound and inbound sales. It provides automatic recording of customer contact points using its patented "advanced geo-fencing technology" and various AI functions specialized for outbound sales. The service is being used as a next-generation sales DX platform by more than 400 companies, including Nissin Healthcare Foods and CentCare Holding, and other major companies that use face-to-face contact with customers as their primary sales channel.
Service website: https://upward.jp/
"UPWARD" introduction material: https://upward.jp/downloads/allservicematerials/
UPWARD CO., LTD. PROVIDES DX SERVICES SPECIALIZED IN SOLVING ISSUES OF FIELD WORKERS WHO VISIT THE FIELD AND CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS, BASED ON ITS PURVIEW OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS AND ACCELERATING THE GROWTH OF COMPANIES AND SOCIETY". BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.
PR TEAM, CORPORATE GROUP HEADQUARTERS, UPWARD CO.
All company names mentioned herein are registered trademarks or trademarks of their respective companies.
For more information about UPWARD's services and company information Please feel free to contact us.
