
UPWARD, Inc. (Location: Chiyoda-ku, Tokyo; Representative Director and CEO: Ryosuke Kaneki, hereinafter referred to as "UPWARD") is pleased to announce that Shigeki Komori, former Vice President and Executive Officer of Salesforce Japan Co., Ltd., has been appointed as an Executive Advisor, effective June 2025.

In 1982, Mr. Komori joined Hewlett-Packard Japan, Ltd. In 2009, he was appointed Executive Officer and General Manager. From 2012, as a Managing Executive Officer, he oversaw the Enterprise Group business. In 2014, he was appointed Representative Director and Vice President, Executive Officer. In April 2015, he became Vice President of Salesforce.com Co., Ltd. (now Salesforce Japan Co., Ltd.). As a leader in the enterprise business division, he oversaw large corporations, the public sector, and businesses outside the Kanto region. He served as Vice President and Executive Officer from 2024 and retired in February 2025.
With the mission of "Innovating the Last One Mile for Field Workers," UPWARD provides a cloud service (SaaS) that automates the recording of customer contact activity data specialized for field sales and intuitively facilitates next-action activities in the field. To further strengthen our business structure, we have welcomed Mr. Komori as an Executive Advisor. Mr. Komori has extensive experience in the domestic IT solutions sales sector and has played a crucial role in our alliance with Salesforce Japan, where he served as Vice President. With Mr. Komori joining our team, UPWARD aims to accelerate collaboration with Salesforce Japan and further strengthen our enterprise sales strategy.
UPWARD is a product that pursues UI/UX in information input to CRM in the field sales scene. I have built a very good relationship with Salesforce Japan, where I used to work. The two companies have a complementary relationship, and using UPWARD increases the added value of Salesforce. By further promoting this kind of collaboration, we can further revitalize the sales tech market, and in the coming AI society, I am very excited to enhance the added value of field sales, who are responsible for the last one mile of companies.
*Salesforce is a trademark of Salesforce, inc.
I am very pleased to welcome Mr. Shigeki Komori as our Executive Advisor. During his time at Salesforce Japan, Mr. Komori provided significant support for UPWARD's business growth as a strategic partner. With Mr. Komori joining our team, we expect to further strengthen the organizational support and customer engagement of our enterprise sales team. As a result, we are confident that we will achieve continuous and unprecedented business growth together with all of our employees.
"UPWARD" is an AI-based sales support service specialized for field sales and visits. It provides automatic recording of customer contacts using our proprietary "Advanced Geo-Fencing Technology" and various AI functions specialized for field sales. It has been implemented in over 400 companies, mainly large enterprises that use face-to-face contact with customers as their primary sales channel, and is used as a next-generation sales DX platform.
For more information about UPWARD, please visit:
https://upward.jp/function/
To commemorate Mr. Komori's appointment as our Executive Advisor, we conducted a dialogue between CEO Ryosuke Kaneki and Mr. Komori. We have released a video and article of the session. The theme is "The Essence of Sales in the Coming AI Society and Challenges for Enterprises." From each of their perspectives, they discussed the essence of sales in the coming era and UPWARD's business strategy.
YouTube
https://www.youtube.com/watch?v=MndTWPAmbKA
note
https://note.upward.jp/n/ncef97d7bae1f
UPWARD CO., LTD. PROVIDES DX SERVICES SPECIALIZED IN SOLVING ISSUES OF FIELD WORKERS WHO VISIT THE FIELD AND CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS, BASED ON ITS PURVIEW OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS AND ACCELERATING THE GROWTH OF COMPANIES AND SOCIETY". BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.
UPWARD, Inc., Corporate Group Headquarters, PR Team
*Company names mentioned in this text are the registered trademarks or trademarks of their respective companies.
Please feel free to inquire about UPWARD's services and company information.We welcome your questions.