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News Release
25
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10
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31
Company

Notice of Revision of Privacy Policy

Clarify handling of personal information as AI functions are expanded

(Location: Chiyoda-ku, Tokyo; CEO: Ryusuke Kaneki; hereinafter referred to as "UPWARD") will revise its privacy policy as of October 31, 2025.
The purpose of this revision is to provide customers with greater peace of mind in using the service in line with the expansion of AI functions such as voice analysis.

Background of Revision

UPWARD provides services for field workers, including outside sales representatives, and in recent years has strengthened its use of AI technology.
The company is sequentially expanding new functions to help improve productivity in the outbound field, such as a voice analysis function that automatically summarizes and records the content of business negotiations, automatic formulation of sales plans using AI, and scanning and analysis of business cards and product labels.
In line with this, we have revised the content of our Privacy Policy to clarify the handling of personal information by AI.

Outline of Revision

Date of revision: October 31, 2025
Main revised sections: "1. Acquisition, use and provision of personal information

The full text of the revised Privacy Policy can be found at
‍https://corp.upward.jp/privacy

As a field sales AI agent, UPWARD will continue to strive to properly protect your personal information and provide reliable services.

ABOUT UPWARD CORPORATION

UPWARD CO., LTD. PROVIDES DX SERVICES SPECIALIZED IN SOLVING ISSUES OF FIELD WORKERS WHO VISIT THE FIELD AND CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS, BASED ON ITS PURVIEW OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS AND ACCELERATING THE GROWTH OF COMPANIES AND SOCIETY". BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.

About Us

Company Name

UPWARD, Inc.

Location

Marunouchi 1-4-1, Chiyoda-ku, Tokyo 100-0005 Marunouchi Building 26th Floor

Representative

Representative Director & CEO: Ryosuke Kaneki

Founded

July 2016

Capital Stock

1 Billion Yen

Business Description

Development and provision of the sales engagement service "UPWARD"

Media Inquiries

UPWARD, Inc., Corporate Group Headquarters, PR Team

Tel

03-6897-3683

Mail

pr@upward.jp

*Company names mentioned in this text are the registered trademarks or trademarks of their respective companies.

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Please feel free to inquire about UPWARD's services and company information.We welcome your questions.