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News Release
25
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09
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04
Product

UPWARD begins offering 'UPWARD AI Speech', a voice analysis AI specialized for field sales.

~ Revolutionizing the Last Mile with Visit Detection Technology x Generative AI, Reducing Activity Reports for Field Sales to a Minimum of 2 Taps ~

UPWARD, Inc. (Location: Chiyoda-ku, Tokyo; Representative Director and CEO: Takatsugu Kaneki; hereinafter “UPWARD”) has launched “UPWARD AI Speech,” an AI-powered voice analysis service specialized for field sales.

Activity Logging to CRM Reduced to a Minimum of 2 Taps

"UPWARD AI Speech" performs voice recording and analysis of face-to-face conversations on UPWARD's mobile application, and automatically generates activity reports for CRM. Its greatest feature is the automation of recording start notifications, completion, and analysis through the use of our proprietary visit detection technology. Sales representatives can complete activity reports with a minimum of 2 taps: one tap for the notification and another tap to submit the report after confirming the analysis results.

In addition to saving labor in reporting tasks for sales representatives, it eliminates common issues such as 'forgetting to record' and inconsistencies in input content due to individual differences. It also dramatically improves the lack of data volume and quality, which is the biggest bottleneck in sales innovation through the use of AI.
Details on 'UPWARD AI Speech': https://upward.jp/downloads/ai-speech/

Comment from Takuya Tsurugi, Executive Officer, CPO

With the remarkable evolution of generative AI, the hurdles for implementing voice analysis have significantly decreased, and many similar services are emerging. Among these, 'UPWARD AI Speech' has achieved unparalleled differentiation through the knowledge UPWARD has cultivated by deeply engaging with sales operations and the use of proprietary technology. We are confident that it is the best choice for companies that focus on field sales, and it will be an indispensable service for promoting sales innovation.

Future Prospects

UPWARD aims to create a world where necessary actions in field sales are autonomously proposed and executed, without relying on traditional UI operations. 'UPWARD AI Speech' also addresses the unique challenges of field sales by automating and improving the accuracy of tasks. By eliminating cumbersome tasks from the field and maximizing creative time, we support new ways of working for field workers. Towards realizing our purpose of 'Inspiring upward creativity - Unleashing the creativity of field workers to accelerate the growth of companies and society -,' we will continue to develop our products.

UPWARD: Transforming the Last Mile for Field Workers

UPWARD is a sales support service with AI at its core, specifically designed for field sales and door-to-door 영업. We offer automatic recording of customer touchpoints and various AI functions tailored for field sales, utilizing our patented 'Advanced Geofencing Technology.' With over 400 companies, including Kubota and Shizuoka Bank, adopting our solution, primarily major corporations that consider face-to-face interactions with customers as a key sales channel, UPWARD is utilized as a next-generation 영업 DX platform.
Service Site: https://upward.jp/
UPWARD Introductory Material: https://upward.jp/downloads/allservicematerials/

*Company names mentioned in this text are the registered trademarks or trademarks of their respective companies.

ABOUT UPWARD CORPORATION

UPWARD CO., LTD. PROVIDES DX SERVICES SPECIALIZED IN SOLVING ISSUES OF FIELD WORKERS WHO VISIT THE FIELD AND CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS, BASED ON ITS PURVIEW OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS AND ACCELERATING THE GROWTH OF COMPANIES AND SOCIETY". BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.

About Us

Company Name

UPWARD, Inc.

Location

Marunouchi 1-4-1, Chiyoda-ku, Tokyo 100-0005 Marunouchi Building 26th Floor

Representative

Representative Director & CEO: Ryosuke Kaneki

Founded

July 2016

Capital Stock

1 Billion Yen

Business Description

Development and provision of the sales engagement service "UPWARD"

Media Inquiries

UPWARD, Inc., Corporate Group Headquarters, PR Team

Tel

03-6897-3683

Mail

pr@upward.jp

*Company names mentioned in this text are the registered trademarks or trademarks of their respective companies.

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Please feel free to inquire about UPWARD's services and company information.We welcome your questions.