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News Release
25
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09
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04
Product

UPWARD launches "UPWARD AI Speech," a voice analysis AI specialized for outside sales.

〜 ˜ Stay Detection Technology x Generative AI Reduces Activity Reporting in Outside Sales Operations to a Minimum of Two Taps. Innovate the last mile in the field.

(Location: Chiyoda-ku, Tokyo; CEO: Ryusuke Kaneki; hereinafter "UPWARD") has launched "UPWARD AI Speech," an AI voice analysis service specialized for outside sales representatives.

Minimum 2 taps to record activity in CRM

UPWARD AI Speech" records and analyzes the voice of face-to-face meetings on UPWARD's mobile app, and automatically generates activity reports to CRM. The greatest feature of this system is that it automates recording start notification, end, and analysis by utilizing UPWARD's proprietary technology for detecting the presence of visitors, enabling sales representatives to complete activity reports with a minimum of two taps: a tap for notification and a tap to report after confirming the analysis results.

In addition to labor-saving reporting by sales representatives, UPWARD AI Speech eliminates the common problem of "forgotten recordings" and inconsistencies in input by different sales representatives, dramatically improving the quantity and quality of data, which is the biggest bottleneck in sales reform through the use of AI.
For more information on UPWARD AI Speech, please visit: https://upward.jp/downloads/ai-speech/

TAKUYA KENMOCHI, EXECUTIVE OFFICER, CPO COMMENTS

The remarkable evolution of generative AI has greatly reduced the hurdles to implementing speech analysis, and many similar services have emerged. Among them, "UPWARD AI Speech" has achieved unique differentiation by leveraging UPWARD's knowledge and proprietary technologies that have been deeply rooted in the sales field. We are convinced that it is the best option for companies whose core business is outside the office and will become an indispensable service for promoting sales reform.

Future Outlook

UPWARD aims to create a world where necessary actions in outside sales are proposed and executed autonomously, without relying on conventional UI operations. UPWARD AI Speech also supports a new way of working for fieldworkers by eliminating the complexity and maximizing the creative time of fieldworkers by addressing issues unique to the field of outside sales through further automation and improved accuracy. The "Inspiring" Purpose We will continue to develop products to realize our Purpose, "Inspiring upward creativity - drawing out the creativity of fieldworkers to accelerate the growth of companies and society.

UPWARD" INNOVATES THE LAST MILE IN THE FIELD

UPWARD is an AI-based sales support service specialized for outbound and inbound sales. UPWARD uses its patented "advanced geo-fencing technology" to automatically record customer contact points and provides various AI functions specialized for outbound sales. The service is being used as a next-generation sales DX platform by more than 400 companies, including Kubota Corporation and Shizuoka Bank, and other major companies that use face-to-face contact with customers as their primary sales channel.
Service website: https://upward.jp/
"UPWARD" introduction material: https://upward.jp/downloads/allservicematerials/

All company names mentioned herein are registered trademarks or trademarks of their respective companies.

ABOUT UPWARD CORPORATION

UPWARD CO., LTD. PROVIDES DX SERVICES SPECIALIZED IN SOLVING ISSUES OF FIELD WORKERS WHO VISIT THE FIELD AND CREATE VALUE THROUGH OFFLINE CONTACT WITH CUSTOMERS, BASED ON ITS PURVIEW OF "DRAWING OUT THE CREATIVITY OF FIELD WORKERS AND ACCELERATING THE GROWTH OF COMPANIES AND SOCIETY". BY LEVERAGING TECHNOLOGY TO CREATE AN ENVIRONMENT IN WHICH WORKERS CAN PERFORM THEIR TASKS WITH A SINGLE MOBILE DEVICE, WE AIM TO CREATE A WORLD IN WHICH THEY CAN BE ACTIVE REGARDLESS OF WHERE AND HOW THEY WORK.

About Us

name of company

UPWARD, Inc.

Location

26F Marunouchi Eiraku Building, 1-4-1 Marunouchi, Chiyoda-ku, Tokyo

representative

RYUSUKE KANEKI, REPRESENTATIVE DIRECTOR AND CEO

Establishment

July 2016

capital stock

100 million yen

Business

DEVELOPMENT AND PROVISION OF UPWARD SALES ENGAGEMENT SERVICE

Press Contact

PR TEAM, CORPORATE GROUP HEADQUARTERS, UPWARD CO.

Tel.

03-6897-3683

Mail

pr@upward.jp

All company names mentioned herein are registered trademarks or trademarks of their respective companies.

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For more information about UPWARD's services and company information Please feel free to contact us.